In association with Virtual Newcastle CITA staff delivered "1st Aid for PC" training to 12 voluntary groups during late 2005 and early 2006.

The training forms the basis of our current offering and was intended on allowing an already competent user to be able to better manange and maintain their office computer systems - the equivalent to basic car maintenance (checking the oil and water, fault finding, good practice).

Delivered in Windows 2000 and XP, now available for Vista, the courses were met with universal appreciation and still allow groups to fault find their printers, internet connections and operate more effective backing up systems.

This project started CITA's involvement with the wider sector and led to the development of the Circuit Rider project.