Microsoft Office
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- Created on Wednesday, 03 March 2010 15:22
Most people only scratch the surface of the capabilities of their office software. We can help you work smarter, be more efficient and save you time and money. Our expert staff can help you see what Office is capable of in terms of supporting your work with your clients.
We can support learners through the ECDL or provide tailored in depth and specific training for all Microsoft Office products and versions (XP, 2003, 2007, 2010).
Our training packages include advice on compliance and advice regarding best practice.
We can work with individuals or groups. Example programmes include:
- Making the most of Microsoft Word
- Working with Excel formulas
- Creating flyers in Microsoft Publisher
- Email lists and mail shots using Outlook and Word
- How to create queries and reports in Access
Courses can be run on a flexible timescale - from one hour to full-day courses.
From £150 per half day or at our hourly rate.
Call us on 0191 256 5015 for more details.
Sector Training
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- Created on Wednesday, 03 March 2010 15:07
Longer term one to one assistance and guidance for individuals.
- Do you need support through a formal IT qualification?
- Do you want to be able to do specific tasks on your computer?
- Do you need to develop you and your organisation's use of IT?
- Do you need to manage and maintain your IT?
For any of the above reason our staff can provide targeted, sustained and timely guidance in all aspects of IT for you and your organisation's needs.
CITA staff will work with you and your staff at your premises at times to suit you over an agreed period.
Prices from £50 per hour.
Call us on 0191 256 5015 for more details.
Policy Development
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- Created on Wednesday, 03 March 2010 15:07
Strategic help and management resources to help improve your use of IT.
- Get the best from your IT.
- Avoid critical failures by having robust backing up and anti-virus systems.
- Reduce the risk of loss of productivity.
- Include the latest Web 2.0 technologies in your thinking.
In addition to our self help Resource Library we offer a service to help you develop your policy and procedures relating to IT.
We recognise that everyone is different and an off-the-shelf set of policies may not fully address your organisation's needs.
Our expert team will work with you and your staff to develop compliant and flexible policy, train staff and tailor best practice to meet your needs.
Key Features:
- Health and Safety compliance
- Workstation assessment
- Data Protection Act compliance
- Acceptable use
- Web 2.0 technologies addressed
- Replacement policy and budgeting
- Training Needs Analysis
- Funding for IT and development strategy
Call us on 0191 256 5015 for more details.
PC First Aid
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- Created on Wednesday, 03 March 2010 15:06
This specialist 1/2 day course aims to train staff on how to manage their own PC and keep it perfroming at its best.
The course helps individuals to keep their files in order (housekeeping) and shows them how to perform regular maintenance tasks.
Further skills in server and network management can be included in an extended pacakage.
Course features:
- Housekeeping
- File manipulation and security
- Using Windows Explorer
- System tools explained
- Fault finding and error recovery
- Data protection and compliance
- Anti-virus
- backing up
From £150 plus travel.
Call us on 0191 256 5015 for more details.
Bespoke Training
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- Created on Wednesday, 03 March 2010 15:05
Specific, flexible and on site IT training to meet your needs.
- Why sit in a classrom getting bored with skills that you already know?
- Why not have a shorter, more intense and targetted experience that solves your individiual IT problems?
CITA work with you to design specific programmes to meet your needs and those of your organisation.
We can provide a sustained programme or simple one-off sessions to meet your individual needs - you simply pay for our time.
Documentation, follow ups and advice on best practice and compliance can all be included in the package.
We offer training in all common Microsoft applications and have experience in using open source equivalents, DreamWeaver (for website management), Sage ACT, Accounts and Payroll.
Our expert staff can adapt to specialist software e.g. databases and help design programmes to train key staff.
From £150 per half day or at our hourly rate.
Call us on 0191 256 5015 for more details.
“Very Helpful, friendly training. I was able to ask any questions that I needed to ask."
Dean Huggins, Sunderland BME NetworkIT Training
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- Created on Friday, 04 April 2008 08:36
Do you have the skills to be able to use your IT effectively?
We can help you:
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Work smarter
- Be more efficient
- Use your IT to its full potential
- Keep pace with the latest technology
Charges are from £50 per hour for training either on site or at the CITA base.
We can accomodate small groups (of up to 4 people) in our training suite.Training can also be delivered to larger groups in specialist IT suites (although we prefer 1:1 training), we simply add expenses such as venue hire, travel and catering to the overall charges.
We can support learners through programmes such as the ECDL.
Call us on 0191 256 5015 for more details.
“We have been delighted with the flexible and individual approach to training offered by CITA, which has allowed us to develop a training plan suited to the skills and abilities and needs of each staff member."
Jayne Butler, Relate